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Resources for Communication 241: Communication & Conflict

This is a guide to help students find scholarly information on conflict management theory.

1. Getting Started - Selecting your topic

  • Encyclopedia of Management - HD 30 .15 .E49 2000
  • Sage Handbook of Conflict Communication : integrating theory, research & practice -
    HM 1126 .S24 2006

2. Remember to evaluate your sources.  Good research comes from using authoritative or scholarly sources.  Use these tips to help you select your sources.

  • Authority - Are the authors / publishers experts in the field? Is it peer reviewed? What are their credentials? What role do they play in the issue and what biases might they carry?
  • Currency - Make sure the work has been published recently.  The more current the better.  Stay within the last 10 to 15 years.
  • Relevance - Does this source answer your question? If not, keep looking.
  • Accuracy - Is the information accurate? Are there additional sources (other authors) that confirm this finding? Are these sources creditable?
  • Purpose and Intent - Is the material written to a particular audience? Is the source informing, persuading, selling? Is the source biased? If so, does it affect the quality of the information? (Be careful of opinion pieces). 

3. Searching for articles on the subject:

Tips:

4. Good Journals to check out:

5. Expanding your search:

  • Google Scholar
    Searches the Web for citations of scholarly published works.  Note its is still in beta testing so evaluate the results carefully.
  • Can't find the full-text.  See the librarian at the Reference Desk to submit an Interlibrary Loan request.

6. Citing your sources:

Please contact Librarian Katie Sanders with questions.

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